A userenv log might yield an error to pursue.
221833 How to enable user environment debug logging in retail builds of Windows
http://support.microsoft.com/?id=221833
After you enable the log. Rename any current userenv.log to userenv.bak.
Log in as the affected user, then log back out.
Log in as an administrator, turn off the logging and post the userenv contents here.
-cp


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